Pacific Saints — Return & Refund Policy

At Pacific Saints, we take pride in providing quality apparel and ensuring our customers have a great shopping experience.

To maintain product quality and hygiene standards, all sales are considered final, subject to the limited exceptions outlined below.

1. All Sales Are Final

Once an order has been placed and processed, we generally do not accept cancellations, returns, refunds, or exchanges for changes of mind, incorrect size selections, or personal preferences.

Please review product descriptions, sizing, and order details carefully before completing your purchase.

2. Limited 5-Day Return Exception

Customers may request a return within 5 calendar days of delivery, provided that:

• The item is completely unworn, unwashed, unused, and undamaged.

• The original packaging remains unopened and intact.

• All original tags and labels remain attached.

• Proof of purchase is provided.

• The return is approved by Pacific Saints before the item is shipped back.

Opening the packaging or wearing or washing the item makes it ineligible for this discretionary return exception.

Customers are responsible for return shipping costs for approved change-of-mind returns. Original shipping charges are nonrefundable unless otherwise required by law.

Approved refunds will be issued to the original payment method after the returned merchandise has been received and inspected.

3. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible, preferably within 5 days of delivery.

Include your order number, a description of the issue, and photographs if available.

Pacific Saints will review the issue and provide an appropriate resolution, which may include a replacement, refund, or other remedy as required by applicable law.

Pacific Saints will cover reasonable return shipping costs when a return is necessary because of our error or a defective item.

4. Hygiene and Product Condition

For hygiene and quality-control reasons, we do not accept discretionary returns of apparel that has been worn, washed, altered, used, or removed from its sealed original packaging.

This restriction does not limit any rights customers may have under applicable consumer protection laws.

5. Unauthorized Returns

Please contact Pacific Saints before returning any merchandise. Unauthorized returns may not qualify for a refund.

6. Contact Us

For return inquiries or assistance, contact:

Pacific Saints

Email: pacificsaintsofficial@outlook.com

Website: https://pacificsaint.com

Please include your order number when contacting us.

7. Consumer Rights

Nothing in this policy limits or excludes any rights or remedies available to customers under applicable law.